Self-Service Technology Market to Grow Rapidly
Rising need for self-service machines and remote management are some of the major contributing factors driving the self-service technology market.
Tag: Automation
The future of self-service is customer-led automation
Organisations and their customers should turn to artificial intelligence to enhance customer-controlled digital experiences, according to Gartner. In order to cope with the avalanche of digital information and ‘activities’, customers — similar to organisations — will increasingly turn to self-service automation moving forward, according to Gartner. “There is often a lot of discussion about how...