Customers define convenience as a comfortable and frustration-free shopping experience, and leaders in convenience retail would do well to incorporate certain trends to ensure they stay ahead of customer demand and expectation.
Online or self-service technology has introduced many great tools and new ways for more traditional businesses to engage customers.
Africa Nkosi unpacks how data and digitization are helping businesses compete in a disrupted world.
Innovation and inclusion of digital technology into agriculture can assist smallholders improve their incomes, livelihoods and their country’s economies.
