The desire for efficiency, self-service, and convenience is what drives most technological revolution. A perfect example of how technological advances are changing daily life is the grocery store Amazon Go opened in Seattle. Shoppers walk in, grab what they want, and walk out. There are no shopping carts, no checkout lines, and no waiting to...
According to a recent survey, shoppers are not only comfortable with self-service checkout options, but many prefer them to real-life sales associates.
Self-service technology has proven to provide greater overall flexibility, innovation, and organic cooperation across varying businesses and departments, we showcase just why its an important aspect to consider for businesses.
Online or self-service technology has introduced many great tools and new ways for more traditional businesses to engage customers.
Tech trends are likely one of the greatest factors impacting workplaces, and it is also one factor that can have a truly positive impact.
Africa Nkosi unpacks how data and digitization are helping businesses compete in a disrupted world.
Five impressive and dare we say novel self-service technology examples that prove just how dynamic, adaptable the technology can be!
Rising need for self-service machines and remote management are some of the major contributing factors driving the self-service technology market.
With customers preferring to use machines to get their services instead of interacting with an assisted service worker self-service is growing exponentially.
So much of what is developing in technology right now is aligning itself towards so-called ‘self-service’ options for users to be able to ‘get stuff done’ (or actioned and resolved) in ways that would have previously always meant engaging with another human being. This isn’t just Artificial Intelligence (AI) and chatbots; this is self-service where...