Self-service Sells
Self-service is growing exponentially in all areas of retail, hotels, restaurants, healthcare and banking environments.
Tag: self service
How Can Technology Help Small Businesses?
The speed of business is changing & technology is giving small businesses the tools they need to level the playing field with their bigger competitors.
5 Innovative Self-Service Technology Examples
Five impressive and dare we say novel self-service technology examples that prove just how dynamic, adaptable the technology can be!
Demand for Self-Service Technologies Continues to Rise
With customers preferring to use machines to get their services instead of interacting with an assisted service worker self-service is growing exponentially.
Cognitive Technology and the Future of AI Self-Service
AI-based innovations enable self-service systems to understand the real meaning behind a question and to then deliver only relevant answers or options to consumers.
The future of self-service is customer-led automation
Organisations and their customers should turn to artificial intelligence to enhance customer-controlled digital experiences, according to Gartner. In order to cope with the avalanche of digital information and ‘activities’, customers — similar to organisations — will increasingly turn to self-service automation moving forward, according to Gartner. “There is often a lot of discussion about how...