Organisations and their customers should turn to artificial intelligence to enhance customer-controlled digital experiences, according to Gartner. In order to cope with the avalanche of digital information and ‘activities’, customers — similar to organisations — will increasingly turn to self-service automation moving forward, according to Gartner. “There is often a lot of discussion about how...
Customers define convenience as a comfortable and frustration-free shopping experience, and leaders in convenience retail would do well to incorporate certain trends to ensure they stay ahead of customer demand and expectation.
Socio-economic issues & a growing global population has put the farming industry under pressure, however modern farming technology, may just be the answer.
Agricultural technology innovation is evolving at an unprecedented pace. In order to compete, grow and sustain their businesses, farmers need to adapt and reinvent themselves.
Your customers have moved ahead; the challenge is to meet them where they are as they evaluate your business on the basis of the experiences they are having across all channels today.
The speed of business is changing & technology is giving small businesses the tools they need to level the playing field with their bigger competitors.
Tech trends are likely one of the greatest factors impacting workplaces, and it is also one factor that can have a truly positive impact.